Privacy Policy
Effective date: October 31, 2026
Gridwren AI (“Gridwren AI,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how our website and internal AI-powered outreach automation application collect, use, store, and protect information.
Information We Collect
We may collect business contact information, including names, business email addresses, job titles, company names, and communications submitted through our website or services.
When an authorized user connects a Google account, our application may access the Gmail information necessary to send authorized emails, maintain message and conversation identifiers, and identify replies. This may include the authorized account address, email content, recipients, subjects, message metadata, thread identifiers, and reply information.
How We Use Information
We use information to:
Provide AI, analytics, automation, and consulting services.
Send business communications that have been approved through our internal workflow.
Detect and process replies.
Maintain customer and prospect records.
Operate, secure, troubleshoot, and improve our services.
Comply with legal obligations.
Google User Data
Google user data is used only to provide and maintain the email automation features requested by the authorized user.
We do not sell Google user data, use it for advertising, or use it to train generalized artificial-intelligence models. We do not transfer Google user data to third parties except when necessary to provide or secure the application, comply with applicable law, or act with the user’s explicit consent.
Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.
Storage and Security
Authentication tokens and application data are stored in secured systems used to operate our automation platform, including our self-hosted workflow and customer-relationship-management infrastructure. We use reasonable administrative and technical safeguards intended to prevent unauthorized access, disclosure, alteration, or destruction.
No system is completely secure, and we cannot guarantee absolute security.
Retention
We retain information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, enforce agreements, and satisfy legal requirements.
Sharing
We may share information with service providers that support our hosting, email, security, and business operations. These providers may process information only for the services they provide to us. We may also disclose information when required by law or to protect legal rights and safety.
Your Choices
You may request access to, correction of, or deletion of personal information associated with you, subject to applicable legal and operational requirements. You may also request that we stop sending business communications.
Changes
We may update this Privacy Policy periodically. The effective date above identifies the latest revision.
Contact
For privacy questions or requests, contact:
Gridwren AI
mantilla@gridwrenai.com